If you have a self-printed ticket, we need the following information to be able to trace the ticket: - First and last name on the ticket - ticket number
If you have received a pre-produced ticket (without personalisation) as a gift, please also send us an email to email@example.com . We need the ticket number from you for processing, which can be found on the right-hand side of the ticket.
I would like to pass on my online ticket. Can I personalize previously purchased tickets?
Due to the current situation, there are no costs for re-personalization. If you want to personalize your purchased tickets, please click here .
Is it possible to rebook the tickets?
You can cancel your admission tickets in the ways mentioned above and, of course, get new tickets for your desired date in 2022 in the Online shop to order.
Who do I contact if I have further questions?
We will notify you of new information on this website. If you have any general questions, please call us on 0511 12345-123 or send us an email firstname.lastname@example.org to disposal. Please note that the telephone hotline is currently only open Monday to Friday from 10 a.m. to 4 p.m.