FAQ about the International Fireworks Competition

General FAQ about the fireworks competition

Is there Seating?

No.

May seat jointseites be taken along?

You may take blankets and folding chairs with a flexible seat and backrest onto the event site (not permitted: deckchairs, folding chairs, beer tent sets, chairs with a tray/table). All items that may not be taken onto the grounds can be found on the back of the admission tickets or in the garden regulations.

Can I take food and drinks with me?

Yes, you are welcome to bring your own food and drinks onto the event grounds.
Can food and drinks be purchased on site?
From the time the gates open until the end of the event, you will be able to purchase food and drinks at various stands.

Where can I find parking spaces?

The Royal Gardens of Herrenhausen have their own paid parking lots right next to the Großer Garten.
Can I park my RV at the Royal Gardens of Herrenhausen?
Yes, there is an RV parking lot right next to the Royal Gardens of Herrenhausen. The address is: Am Großen Garten 3, 30419 Hannover. There are no water or waste disposal facilities.

Is the admission ticket also valid as a ticket for public transportation?

Yes, the ticket to the "International Fireworks Competition" is valid as a transit ticket in all three GVH zones from 3:00 p.m. on the day of the event until 5:00 a.m. the following day.

Do the fireworks also take place in the rain?

Yes, the event will take place even in bad weather.

Can I exchange or return my cards?

Tickets cannot be exchanged or returned. It is also not possible to exchange them for another date.

Do children have to pay?

Yes, but only from the age of 6. Children up to and including the age of 5 have free admission.

Is the entire Great Garden freely accessible on the evening of the event?

Large parts are freely accessible, but the burning area is cordoned off for safety reasons. Approximately one hour before the start of the fireworks display, the rear area will be cleared for spectators. The spectator area is marked on the overview map.

Is the "International Fireworks Competition" also suitable for wheelchair users?

Yes, the Royal Gardens of Herrenhausen are accessible. There are restrooms equipped for people with disabilities, as well as a separate area for wheelchair users.

From what degree of disability do you get a discount?

Anyone with a disabled person's ID card is entitled to a discount. If the authorization of an accompanying person is proven in the ID (note "B"), the accompanying person is admitted free of charge and does not require an additional ticket.

Is it possible to leave the premises after admission?

No, it is only valid for a single admission. The ticket is validated by the first admission control and blocked for any further use. There is no re-admission after leaving the grounds.

Can I get replacement tickets if I lose my tickets?

No, if the tickets (Hard- or Print@home) are lost, there is no entitlement to a replacement.

Is the invoice also sufficient as an admission ticket?

No, only tickets with the QR code can be scanned, identified and validated at the entrance.

Can I also show the ticket on my cell phone?

Yes, you can save the Wallet ticket directly to your smartphone. To do this, you’ll need an app that supports the .pkpass file format used by Wallet.
I didn’t receive my tickets via email.
Please check your spam folder and contact us immediately.

Why are the tickets personalized for self-printing?

Personalization is required for the use of public transport. In this case, the ID cards must be carried.

Can the tickets be re-personalized?

Yes, you can change the name on your ticket in the Ticket Shop at https://visit.ticket2go.de/#!/ under "My Tickets" up to three business days before the fireworks event.
Collector's tickets can only be reissued at the Tourist Information Office for a fee.

Can I take photos and videos of the fireworks with my camera?

Yes, you are permitted to take photos and record videos of the fireworks display for personal use.
Note: Please be aware that by purchasing a ticket to the International Fireworks Competition, you are giving your consent for audio, photo, and video recordings to be made throughout the duration of the event, and for these recordings to be reproduced and published without any time or geographical restrictions. This consent is given expressly in exchange for a waiver of any claim to compensation.